Should I Stay Home When Buyers Come to See My House?
The short answer is no. And there are several very good reasons why.
One of the questions we get asked surprisingly often at Rover Realty is whether sellers should stay home when potential buyers come to see their house.
We understand why sellers ask. After all, it's their home. They know everything about it, and they may think being there to answer questions or point out special features will help sell it.
Unfortunately, the opposite is usually true.
In fact, having sellers present during showings can make buyers uncomfortable, limit their interest in the home, and even hurt the seller's negotiating position.
Here's why we strongly recommend that sellers leave during showings.
1. Buyers Need to Picture Themselves Living There
When buyers walk into a home, they're not just looking at the number of bedrooms or the size of the kitchen. They're trying to imagine what their life might look like if they lived there.
Where would their furniture go? Would their kids enjoy the backyard? Could they see themselves cooking dinner in that kitchen?
That's much harder to do when the current owners are standing nearby.
Buyers may feel like guests in someone else's home rather than potential owners of their future home.
Our goal is to help buyers mentally move into your house before they ever write an offer.
Having the sellers there makes that much more difficult.
2. Buyers Won't Speak Freely
Imagine walking through a home and noticing that the kitchen needs updating or that the primary bedroom seems smaller than expected.
Would you feel comfortable saying that out loud if the homeowner was standing right next to you?
Probably not.
Buyers need to feel comfortable discussing what they like and don't like with their real estate agent.
Those conversations are an important part of the buying process. Sometimes an objection can be addressed right there during the showing.
For example, a buyer might say the living room looks too small for their furniture. Their agent could point out another furniture arrangement that might work better.
But if the seller is standing there, the buyer may simply stay quiet and leave without giving the home serious consideration.
3. Sellers Often Share Too Much Information
This is one of our biggest concerns.
Sellers generally have good intentions. They want to tell buyers about the upgrades they've made, the wonderful neighbors, or why they love the neighborhood.
But conversations can quickly move into areas that sellers really shouldn't be discussing with potential buyers.
For example, a seller might casually mention:
- "We've already bought another house and really need to get this one sold."
- "We're moving out of state next month."
- "We've had a few offers, but nothing has worked out."
- "We're tired of keeping the house clean for showings."
- "We're hoping to sell quickly so we don't have two mortgage payments."
To a seller, these might seem like harmless comments.
To a buyer, they could sound like negotiating opportunities.
Suddenly, a buyer may believe the seller is desperate to move or willing to accept a lower price or less favorable terms.
Even if that isn't true, the buyer may use that information when deciding what to offer.
We've worked hard to position your home in the market. The last thing we want is an innocent conversation weakening your negotiating position.
4. Buyers Can Take Comments Out of Context
Sometimes sellers share information that isn't necessarily bad but can be misunderstood.
Maybe a seller mentions that they replaced the air conditioner because the old one kept breaking down.
The seller thinks they're highlighting a valuable upgrade.
The buyer might start wondering whether the home has had other maintenance problems.
Or perhaps the seller mentions that the neighbors recently installed a pool and there was a lot of construction noise.
The buyer may walk away thinking the neighborhood is noisy.
A simple comment can create concerns that weren't there before.
This is why we prefer that questions about the home come through the real estate agents. We can provide accurate information, explain the details, and make sure buyers receive the proper context.
5. Following Buyers Around Isn't Helpful
We know sellers are proud of their homes, and they should be.
But buyers generally don't want a guided tour from the homeowner.
They want to explore the rooms, open closets, look at storage space, and talk privately with their agent.
When sellers follow buyers around pointing out every improvement, it can feel more like a sales pitch than a home showing.
And nobody enjoys feeling pressured when they're making one of the largest purchases of their life.
Your home should have the opportunity to speak for itself.
What If I Have Pets or Work From Home?
We understand that leaving isn't always convenient.
Maybe you work from home, have small children, or need to make arrangements for pets.
That's why we work with our sellers to establish showing instructions that are reasonable for their situation.
Sometimes that means requiring advance notice, setting specific showing hours, or making arrangements for pets.
We would much rather help you create a manageable showing schedule than have you remain in the home during appointments.
And if leaving truly isn't possible for a particular showing, we can discuss the best way to handle it.
What About Open Houses?
The same advice applies.
Sellers should not stay home during an open house.
Buyers are more likely to ask questions and explore when they don't feel the homeowner is watching them.
Let your real estate agent handle the conversations, highlight the home's features, and gather feedback.
That's part of what you've hired us to do.
Frequently Asked Questions
Can I stay in the backyard or garage during a showing?
We don't recommend it. Buyers often want to explore the backyard, garage, and outdoor spaces too. It's best to leave the entire property when possible.
What if buyers have questions that only I can answer?
Their agent can contact us, and we'll reach out to you for the information. You don't need to be present to answer questions.
Should I leave information about upgrades I've made?
Absolutely. We encourage sellers to share a list of improvements, upgrades, and special features with us before the home goes on the market. We can then make that information available to buyers without requiring you to give a personal tour.
How long should I stay away during a showing?
Plan to be gone for the entire scheduled appointment. Some buyers take longer than others, so allow a little extra time when possible.
What if I have security cameras in my home?
Arizona sellers should be careful about recording or listening to private conversations during showings. Audio recording can raise legal and privacy concerns. Discuss your camera setup with your agent before showings begin.
Our Advice? Give Buyers Some Space.
At Rover Realty, our job is to help you sell your home for the best possible price and terms.
Sometimes that means making recommendations that aren't particularly convenient, like asking you to pack up the dog, grab your keys, and head out for a little while.
But there's a reason behind that advice.
We want buyers focused on falling in love with your home, not feeling uncomfortable around the current owners or looking for clues about how little you might be willing to accept.
If you're preparing to sell your home in Mesa, Gilbert, Chandler, Queen Creek, or the surrounding East Valley, we'd be happy to help you develop a showing plan that works for your household while giving buyers the best possible experience.
Contact Rover Realty to schedule a Discovery Call and let's talk about getting your home ready to sell.
ROVER REALTY.
Angela Tauscher at Rover Realty expertly guides your Arizona buying, selling, or renting journey, maximizing results through dedicated, constant communication.
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